About Us

MSI The Agency is a strategic growth partner that unifies predictive intelligence with high-performance marketing execution. We help brands understand the “why” behind their business performance and turn that intelligence into decisive action that drives sustainable growth.

MSIActivate

Agile and experienced in-market execution. Turn intelligence into strategies, creative messaging, media plans, and optimizations that drive measurable results.

Clients & Industries

You’ll be in good company

We believe in the power of collaboration and long-term partnerships. MSI The Agency™ works with bold brands and organizations ready to accelerate growth with more predictability. From retail and higher education to government, healthcare, and specialized industries, we help teams uncover what's possible and accelerate what's next.

You’ll be in good company

Expertise

Unlock unparalleled value by uniting location level predictive intelligence with in-market activation. We best serve organizations with:

  • Distributed teams or multi-location operations.
  • Aggressive growth targets.
  • Brand or performance inconsistency.
  • The ambition to lead, not follow.

MSI The Agency™ partners with retail brands to drive measurable growth, connecting awareness campaigns all the way through to purchase, powered by our data platform, MSIGenerate™, and our marketing team, MSIActivate™.

By combining audience, client, macro, and category insights, advanced targeting, and performance media optimization, we help retailers and consumer brands reach high-value consumers across all traditional and emerging channels.

Our workflow is accelerated by AI, making processes quicker and more intelligent, and sharpened by human expertise to drive superior results and limit hallucinations. Campaigns are continually refined in real time, helping brands maximize ROI and thrive in any environment.

Typical engagement: media planning and buying, store-level performance analytics, and creative built to move both online and in-store sales, coordinated across every location in the footprint.

Clients: Lovesac, SharkNinja, Tumi, Bluemercury, Audibel

MSI The Agency™ understands that higher education institutions are competing for both student attention and enrollment dollars in a landscape that increasingly mirrors high-consideration consumer behavior.

Prospective students and their families carefully evaluate options before making one of the most important decisions of their lives. To compete effectively, institutions need more than awareness. They need a data-driven performance marketing strategy that engages the right audiences with the right message at the right time.

We use our own data, audience segmentation, and CRM integration to map the full student journey, from first inquiry to enrollment, so outreach reaches the right prospective student with the right message at the right point in their decision. By tracking performance by audience, program, channel, and creative, we build campaigns that show up in enrollment numbers, not just click-through rates.

Typical engagement: enrollment funnel analytics by program, CRM-driven nurture campaigns, and media plans built around key application deadlines and decision windows.

Clients: Montclair State University, Ocean County College, Rowan College at Burlington County, NJ Council of County Colleges

MSI The Agency™ has deep experience supporting state and local government agencies with strategic communications and public awareness campaigns that reach diverse communities effectively and drive results.

Leveraging data-driven audience segmentation, multilingual outreach strategies, and precision media planning, we help government agencies deliver clear, accessible messaging that drives participation in critical programs and services.

Our team combines marketing expertise with a strong understanding of the public sector to ensure we operate efficiently with our partners while creating campaigns that build trust, increase awareness, and produce measurable results.

Typical engagement: statewide awareness campaigns, multilingual media planning, and enrollment or participation tracking tied directly to program outcomes, not just impressions.

Clients: GetCoveredNJ, Delaware Lottery, New Jersey Lottery, New Jersey Department of Health, ReachNJ, New Jersey Board of Public Utilities

MSI The Agency™ develops impactful marketing strategies that help healthcare organizations connect with audiences in meaningful, responsible, and results-oriented ways.

Our work focuses on translating complex information into clear, compelling messaging that encourages positive behavior, informed decision-making, and stronger community outcomes. By combining audience intelligence, targeted media, and compelling creative, we help healthcare brands and health-related organizations build awareness, trust, and long-term engagement.

From provider organizations to hearing health and public health initiatives, we bring the strategic rigor needed to navigate sensitive categories and reach people effectively.

Typical engagement: patient acquisition campaigns by service line or location, and public health messaging tested for clarity and sensitivity before it goes to media.

Clients: Audibel, Beebe Healthcare, Widex

Not every client fits neatly into a traditional category, and that's exactly where MSI The Agency™ thrives.

We partner with brands in specialized, evolving, and highly competitive industries that require smart strategy, strong data foundations, and agile execution. Whether launching a mobile app, marketing within regulated environments, supporting utilities, or driving growth for industrial and business-focused brands, we bring the same DecisionOps approach to uncover opportunity and accelerate results.

By pairing a deep understanding of the audience with forecasting and media that runs across every channel that matters, we help organizations in emerging and specialized sectors move faster and grow with confidence.

Typical engagement: go-to-market strategy for new products or apps, and performance media built for regulated categories where message accuracy matters as much as reach.

Clients: GameChanger, Zago, South Jersey Industries, PSEG Long Island, VamosPay, Delaware Lottery, New Jersey Lottery

From a marketing gap to the strongest growth in three years

A B2B precision-components maker lost its only marketer, then grew TTM   revenue 23% and returned $10 in revenue for every $1 of agency spend.

From a marketing gap to the strongest growth in three years

Keeping a state institution top of mind against new competition

Facing new sports-betting and online-gaming rivals on a limited budget, the   Delaware Lottery doubled revenue with integrated, data-led marketing.

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Keeping a state institution top of mind against new competition

Building a growth operating system for a regional health system

Beebe Healthcare put 15 service lines on one view of reality and returned   $25 in attributable revenue for every $1 invested.

Building a growth operating system for a regional health system

Seeing the locations averages hide

Audibel found its quietly declining sites, added $3.9M across them, then   proved performance TV could fill the funnel.

Seeing the locations averages hide

How Montclair State University cut paid traffic by two thirds and nearly doubled applications

Montclair State University rebuilt its marketing around high-intent channels:   +98% applications, +73% enrollments, +223% ROAS.

How Montclair State University cut paid traffic by two thirds and nearly doubled applications

Winning young families, then scaling into new markets without giving up ROI

Lovesac doubled conversion with young families, then grew sales 70% as it   scaled into new markets.

Winning young families, then scaling into new markets without giving up ROI

More revenue on the same traffic

A four-mountain public ski authority grew revenue $3.6M (+28%) on flat web   traffic by targeting precisely around peak booking windows.

More revenue on the same traffic

Outshining bigger spenders in the holiday window

A late-entry robot-vacuum challenger, outspent four to one, grew revenue   152% and gained 15 points of market share in one holiday season.

Outshining bigger spenders in the holiday window

Closing the loyalty gap between store visits

Retail CRM case study: a replenishment-timed email program earned a   prestige beauty retailer 4x revenue per email and 69% higher conversion.

Closing the loyalty gap between store visits

Turning a failed catalog into a $1M bottom-line contribution

After a failed catalog launch, a premium travel brand's rebuilt direct   marketing contributed $1M to the bottom line in its first successful year.

Turning a failed catalog into a $1M bottom-line contribution

Going against the grain to reset paid search

Two moves that broke with conventional best practice fixed cost and   conversion at once, lifting an ecommerce retailer's conversion rate 36%.

Retail & DTC · Outdoor supplies

What's next?

Leave the wondering to someone else. Choose action and the results you want for your business with MSI The AgencyTM.  

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